Pet Care Recruiting

Pet Care Recruiting to Secure Top Talent For Your Facility

Within pet care recruiting our goal is to be the talent leaders of the Pet Care Market. This means knowing the brands that operate in the Pet Care space and knowing the individual candidates that make up those companies.

We are heavily focused on data-driven decisions and digital means to communicate with the right candidates. Based on our executive experience operating facilities in the pet care industry, we have identified what we call pet care “magnifiers” that pet care professionals present on paper, in person, and in the way they speak about the industry. We strongly believe that making a transition is not easy. Coaching we found was the best tool to support candidates in resignation, transitions and then onboarding onto a new brand.  Technology, Magnifiers and Coaching set us apart from other Management Search and Recruiting Firms in the pet care space.

Pet Care General Manager Recruiting

Challenges in Hiring

The pandemic changed the way people look for jobs, what they desire in jobs and how long they stay with a job. It's been decades since employers have faced such challenges in hiring within the Pet Care industry. You are not alone in this challenge and the difficulty is not your fault. Below is what we found in our research.

Time to hire is longer

The pet care industry is booming. General Managers and their teams are focused on providing exceptional care to their clients. Hiring while important has become secondary to the customer experience. This makes the hiring process longer and candidates drop off through the waiting periods.

Onboard to no show

Countless hours are spent by General Manager and Assistant Managers scheduling zoom calls or in person interviews just for candidates to not show up

5 year + hires are gone

The days of hiring a pet care technicians, daycare attendants or customer service representative with hopes they will be with you for the next 5 years in similar capacity are gone. Employees want development and growth plans.

Hire, Train, Gone

Hiring challenges causes quick interviews to take place, generic questions to be asked, and day-to-day operations not to be discussed. Rather interest from the candidate drives the hiring process. These team members are onboarded, trained and realize the job is not the right fit.

Remote or Nope

The candidate pools for entry level team members is shrinking. Pet care by nature needs people on site caring for four legged companions. Many individuals want freedom to work from home, freedom to travel, freedom to select their hours. This is reducing the number of candidates in the job pool for in person support positions.

Competition Increasing

The Pet Care Industry is growing and more players are entering the market. These players are using technology, culture and careers paths to scoop up top talent in the industry.

Top pet care facilities realize that outsourcing portions of their hiring process frees up time for what they do best.



45 Day Guarantee, Onboarding Support


Assistant Manager

60 Day Guarantee, Onboarding Support, Leadership Screening


General Manager

90 Day Guarantee, Onboarding Support, Leadership Screening, Emotional Intelligence Survey, P&L Review/Training, 90 days of 1-on-1 Coaching


The Coach-Up Worldwide Pet Care Recruiting Core 4

Identify, Attract, Evaluate & Onboard Top Talent

Identify Role and DNA

What hire is best for your dog daycare, dog boarding, or dog hotel right now? Who will be the best cultural fit to thrive with your brand? What’s your strategic plan and how will this person help get you there?

Every position is unique because it lives within a brand with a different DNA than other brands in the same industry. We will go through a pet care team launch process to help define the ideal candidates for each position in your specific pet care business. We will then craft job ads that attract those people to your pet care business.

Coach Up DNA Stage


Once we have a guided range of key pet care roles and traits your business is looking for we will explore where this individual might inhabit through research and sourcing leveraging our Coach Up Recruiting Intelligence Platform . From job boards to our our pet care network, from LinkedIn to another company’s door we will find candidates that can help you achieve your vision, with less turnover, better performance, and quicker onboarding.

We will share your story, your values and your dog daycare, dog boarding and dog hotel DNA to attract excited and reliable entry level team members and  top candidates for management roles. Then lead a discovery process based on the role for both for the dog daycare, dog boarding, or dog hotel client and prospective candidate.


Not every candidate is the right fit for every pet care client. Just as not every pet care client is the right fit for every candidate. Our daily mission is to evaluate candidates and how they align with the DNA and goals of the pet care client. While at the same time helping the candidate determine if a particular opportunity is a right fit for them and their career path.

For management level hires our interview question are bespoke to draw out the Coach-Up 25 core characteristics that top executives posses. We will speak to references to validate our candidate journey. Then for pet care management level team members learn about candidates on the heart level through emotional intelligence surveys. In The CARE stage we actively listen, we question with curiosity, and we uncover the best match.

Onboard & Beyond

To bring the best pet care management team member on board you first have to make sure your compensation package, culture and the needs of the candidate align with the opportunity offered. While the entire recruiting journey uncovers that story its the offer and the acceptance of that offer that sets the stage for a new journey to begin.

From offer we move onto onboarding. Candidates may need to relocate, put in notice with their current organization, they will be meeting new team members, solidifying their 90 plans, getting specialized training or enrolling in benefits. We act as a coach through this stage. To make sure the candidate and the client seamlessly transition and set forth on long productive relationship into the future.

Our Pet Care Recruiting Division Guarantees its Placements

If the Coach Up Worldwide Pet Care division finds a team member that a client hires and that same employee quits or is terminated within the guarantee period, we will work to find a replacement for no additional recruiting fee.


of U.S. households own a pet


the USA will spend on their pets in 2022


People added a pet to their family during the pandemic

“If you don’t find the top talent, the A players, the ones who can propel your company into the future; your competition will.”

The Pet Care industry is vast. Search with a four & two legged companion by your side.

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